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PRIVACY POLICY​

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The Croaking Shaman cares about your privacy, please read carefully before using my services. 

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This Croaking Shaman Privacy Policy (“Privacy Policy”) describes how we (The Croaking Shaman – also trading as Horse Heart Wisdom and Brislington Pet Care) collect and use information pertaining to each of our unregistered visitors and registered users, including users with Paid Services (“you”), in connection with their access to and use of The Croaking Shaman's websites (including www.thecroakingshaman.com and www.wolfeyesunderpines.wixsite.com/horseheartwisdom and any of its subdomains, the “Website”), web applications (“Wix Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”).

 

The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information, as well as an explanation of your statutory rights.  This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws.

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Read this policy and make sure you fully understand our practices in relation to your personal information, before you access or use any of our Services.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave this website, application or service, and avoid or discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us at thecroakingshaman@gmail.com.

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By accessing or using any of The Croaking Shaman's services, you acknowledge that you have read this Privacy Policy.

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What information do we collect?

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We collect two types of information regarding our Visitors and Users:

 

1. Un-identified and non-identifiable information pertaining to a Visitor or un-identified User, which may be made available to us, or collected automatically via his/her use of the Services (“Non-personal Information”). Such Non-personal Information does not enable us to identify the Visitor or User from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.

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2. Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature (“Personal Information”). The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method and transaction details), which are only collected from Users with Paid Services, details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), details regarding connected third party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account), correspondences (including those made through or uploaded to our Services), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services. For the avoidance of doubt, any Non-personal Information that is connected or linked to Personal Information (for example, in order to improve the Services we offer) is deemed and treated by us as Personal Information, as long as such connection or linkage exists.

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How do we collect it?

In accordance with the GDPR, my website visitor data is lawfully collected, stored and processed by Wix.com who provided my websites.

1. We collect information through your use of the Services. When you visit or use our Services, including when you browse the Website we are aware of it and will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services as detailed below, including through the use of “cookies” and other tracking technologies, as further detailed below.

2. We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you register to our Services; when you place purchases; and/or when you contact us directly by any communication channel (e.g. email, text to us or when you use the Contacts form). 

3. We also collect information from third party sources as described below.

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Why do we collect it?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To further develop, customise and improve our Services, based on Visitors’ common or personal preferences;

3. To be able to contact our Visitors with general or personalised service-related notices and promotional messages;

4. To facilitate, sponsor and offer certain contests, events and promotions, determine participants’ eligibility, monitor performance, contact winners and grant prizes and benefits;

5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;

6. To comply with any applicable laws and regulations.

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We will only use your Personal Information where we are satisfied that:

1. our use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with a treatment or reading), or

2. our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have, or

3. our use of your Personal Information is necessary to support legitimate interests that we have as a business (for example, to maintain and improve our Services by identifying user trends and the effectiveness of campaigns and identifying technical issues), provided it is conducted at all times in a way that is proportionate, and that respects your privacy rights.

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Our Services are not permitted to children under 18 years of age.  No one under age 18 should provide any Personal Information to us through any of our Services.  We do not knowingly collect Personal Information from children under 18. Parents and guardians should supervise their children's activities at all times.

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Where do we store it?

Your confidential registration form, consultation form and treatment notes are kept as paper copies securely stored at my premises. Email correspondences are printed out and kept as paper copies, also securely stored. Paper copies of my appointment schedule – including full name, date of birth, email address, telephone number, record of consent for contact, appointment date and time, amount paid and payment method but NOT payment card or bank account details (e.g. “cash”, “paypal” or “transfer”) are also securely stored at my premises. Printed Payment Notifications from Paypal are stored securely along with the corresponding printouts of all emails in relation to 'Rune Readings by Email', including the readings themselves.

 

Please note that when you contact The Croaking Shaman via the website, email or text message with an enquiry or service request you are consenting to be contacted in response and to have those and all other details necessary to provide the service digitally stored. You are entitled to and can request access, amendment and deletion of these at any time. However, deleting your records and withdrawing consent will mean The Croaking Shaman is no longer able to provide you with services. My email list, text message list, message contents are digitally stored by third-parties who are all GDPR compliant – Yahoo, Gmail, Apple, O2, Wix. They also process and store my phone call log, voicemails, text messages and emails.

 

Where personal details have been provided solely in person and/or over the telephone these personal details will not be stored digitally unless you have consented to subscribe to email or text message contact.

 

In accordance with the GDPR, my website visitor data is lawfully collected, stored and processed by Wix.com who provided my websites.

 

Below is an extract from Wix' privacy policy describing where Wix stores your information. It is strongly advisable that you also read their full privacy policy found at Wix.com.

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“Wix Users-of-Users’ Personal Information may be maintained, processed and stored by Wix and our authorized affiliates and service providers in the United States of America, in Europe (including in Lithuania, Germany and Ukraine), in Israel, and in other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law (as further explained below).

 

Wix.com Ltd. is based in Israel, which is considered by the European Commission to be offering an adequate level of protection for the Personal Information of EU Member State residents.

 

Wix affiliates and service providers that store or process your Personal Information on Wix’s behalf are each contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.

 

EU-U.S. Privacy Shield & Swiss-U.S. Privacy Shield Disclosure : Wix.com participates in, and has certified its compliance with, the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. Wix.com is committed to subjecting all Personal Information received from European Union (EU) member countries and Switzerland, respectively, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles.  To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List, here.

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Wix.com is responsible for the processing of Personal Information it receives, under the Privacy Shield Framework, and subsequent transfers to a third party acting as an agent on its behalf. Wix.com complies with the Privacy Shield Principles for all onward transfers of Personal Information from the EU, including the onward transfer liability provisions.

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With respect to Personal Information received or transferred pursuant to the Privacy Shield Framework, Wix.com is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission (FTC). In certain situations, Wix.com may be asked to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and will do so where permitted by local data protection laws.

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Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding Information processed by Wix.comwhen other dispute resolution procedures have been exhausted.

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Data Localisation Obligations: If you reside in a jurisdiction that imposes “data localisation” or “data residency” obligations (i.e., requiring that Personal Information of its residents be kept within the territorial boundaries of such jurisdiction), and this fact comes to our attention, we may maintain your Personal Information within such territorial boundaries, if we are legally obligated to do so. 

You acknowledge that while doing so, we may continue to collect, store and use your Personal Information elsewhere, including in the United States of America as explained above.”

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About the Information processed by Wix.com

Wix may collect, store and process certain Non-personal and Personal Information of Users-of-Users (“You”), solely on our Users’ (“The Croaking Shaman”) behalf and at their direction. For example, each of our Users (“The Croaking Shaman”) is able to import their e-mail contacts from third party services like Gmail, or otherwise collect and manage contacts via their User (“The Croaking Shaman”) Website. Such contacts are then stored with Wix, on the User’s (“The Croaking Shaman's) behalf.

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For such purposes, Wix serves and shall be considered as a “Processor” and not as the “Controller” (as both such capitalized terms are defined in the European Union General Data Protection Regulation) of such Users-of-Users (“Your”) Information. The Users (“The Croaking Shaman”) controlling and operating such User Websites (i.e. www.thecroakingshaman.com) shall be considered as the “Controllers” of such Users-of-Users (“Your”) Information, and are responsible for complying with all laws and regulations that may apply to the collection and control of such Users-of-Users (“Your”) Information, including all privacy and data protection laws of all relevant jurisdictions.

You are responsible for the security, integrity and authorized usage of your Users-of-Users’ (“Your”) Personal Information, and for obtaining consents, permissions and providing any fair processing notices required for the collection and usage of such information.

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Wix cannot provide legal advice to Users (“The Croaking Shaman”) or their Users-of-Users (“You”), however we do recommend that all Users publish and maintain clear and comprehensive privacy policies on their User Websites (www.thecroakingshaman.com), in accordance with the applicable laws and regulations, and that all Users-of-Users (“You”) carefully read those policies and make sure that they consent to them.

 

If you are a visitor, user or customer of any of our Users (“The Croaking Shaman”), please read the following: Wix has no direct relationship with the individual Users-of-Users (“You”) whose Personal Information it processes. If you are a visitor, user or customer of any of our Users (“The Croaking Shaman”), and would like to make any requests or queries regarding your Personal Information, please contact such User(s) (“The Croaking Shaman”) directly. For example, if you wish to access, correct, amend, or delete inaccurate information processed by Wix on behalf of its Users (“The Croaking Shaman”), please direct your query to the relevant User (“The Croaking Shaman”) (who is the “Controller” of such data). If requested to remove any Users-of-Users’ (“Your”) Personal Information, we will respond to such request within thirty (30) days. Unless otherwise instructed by our User (“The Croaking Shaman”), we will retain their Users-of-Users’ (“Your”) Personal Information for the period set forth in Section ‎12 below.

 

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Sharing personal information with third parties

In accordance with the GDPR, my website visitor data is lawfully collected, stored and processed by Wix.com who provided my websites. My email list, text message list, message contents are digitally stored by third-parties who are all GDPR compliant – Yahoo, Gmail, Apple, O2, Wix. They also process and store my phone call log, voicemails, text messages and emails.

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Wix may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:

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Third Party Services:

Wix has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service(s)”). 

Such Third Party Services may receive or otherwise have access to our Visitors’ and Users’ Personal Information and/or Users-of-Users’ Personal Information, in its entirety or in part – depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes.

Note that while our Services may contain links to other websites or services, we are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third -party websites and services.

Wix is accountable for Personal Information that it receives under the Privacy Shield and subsequently transfers to a third party as described in the Privacy Shield Principles. In particular, Wix remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the Personal Information on its behalf do so in a manner inconsistent with the Principles, unless Wix proves that it is not responsible for the event giving rise to the damage.

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Law Enforcement, Legal Requests and Duties:

Where permitted by local data protection laws, Wix may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.

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Protecting Rights and Safety:

Wix or The Croaking Shaman may share your Personal Information with others if we believe in good faith that this will help protect the rights, property or personal safety of Wix, The Croaking Shaman, any of our Users, or any member of the general public, with or without notice to you.

Social Media Features and Framed Pages:

Our Services include certain Social Media features and widgets,  single sign on features, such as the “Facebook Connect” or “Google Sign-in”, the “Facebook Like” button, the “Share this” button or other interactive mini-programs (“Social Media Features”).These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.

App Market Developers:

As part of our App Market program, we allow third party developers (“Third Party Developer(s)”) to develop and offer their own applications via the Wix App Market (“Third Party App(s)”), in conjunction with Wix.

Each Third Party Developer is bound by the Wix App Market – Partner Program Agreement, which among others, contains restrictions on how they may access, store and use the Non-personal and Personal Information you and/or your Users-of-Users provide them or us. We encourage you to review any privacy policy accompanying a Third Party App and ask Third Party Developers for any clarifications you may need before deciding to install and use their Third Party App. Wix does not control and is not responsible for the actions or policies of any Third Party Developers, and your use of any Third Party App is at your own risk.

 

WixHive API:

By installing certain Wix Apps and/or Third Party Apps, you also allow their respective provider to share and/or access certain Non-personal and Personal Information regarding you and/or your Users-of-Users, via the “WixHive” API. Such information includes, among others, contact details, messages, business applications and certain activities on the Services and/or User Website, which are stored and thereafter accessible via your User Account. For further details regarding the Personal Information that may be collected and shared via the WixHive API, please see the Wix App Market Terms of Use. 

In order to further protect your and your Users-of-Users’ privacy, we contractually prohibit all Third Party Developers from combining Personal Information collected across different User Websites and Services, and from sharing Users-of-Users’ Personal Information other than with other Apps installed on the same User Website or Services, for the purposes of such specific User Website or Services. Wix however may still access and use information collected and stored via the WixHive API across different User Websites and Apps, as necessary for providing and improving its Services.

You are solely responsible for notifying your Users-of-Users of the collection, processing and use of their Personal Information via the WixHive API and informing them that their Personal Information will be transferred to and processed by Wix on your behalf.

To prevent the collection or sharing of Personal Information via the WixHive API, you may either avoid installing Apps to your User Website, revoke the permissions granted to Apps you do install, or simply uninstall them. You should note however that previously-installed Apps may still retain certain information that was collected prior to the revocation, so if you wish such information to be deleted, we suggest that you contact Wix or the Third Party Developer directly and request them to do so.

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Wix Subsidiaries and Affiliated Companies:

We may share Personal Information internally within our family of companies, for the purposes described in this Privacy Policy. For example, we may share your Personal Information with Wix.com Inc., our US-based subsidiary, in the course of facilitating and providing you (and your Users-of-Users) with our Services. In addition, should Wix or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event. If we have good faith that such change in control might materially affect your Personal Information stored with us, we will notify you via e-mail and/or prominent notice on our Website of this event and certain choices you may have regarding your Personal Information. 

Sharing of Personal Information from Wix subsidiaries and affiliated companies in the European Union and Switzerland to Wix’ United States subsidiary, adheres to the EU-US and Swiss-US Privacy Shield frameworks.To clarify, Wix may share your Personal Information in manners other than as described above, pursuant to your explicit approval, or if we are legally obligated to do so. Moreover, Wix may transfer, share, disclose or otherwise use Non-personal Information in its sole discretion and without the need for further approval.

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Use of cookies and other tracking technologies

My websites use the following cookies:

www,thecroakingshaman.com:      _ga            _gat              _gid           XSRF-TOKEN          hs                     svSession

www.wolfeyesunderpines.wixsite.com/horseheartwisdom:      _asc      _auc      _ga     gat_powr_apps          _gid          unique_id

                                                                                                                 ahoy_unique_45620006          ahoy_visit       ahoy_visitor

                                                                                                          XSRF-TOKEN          hs                     svSession

 

Cookies are implemented in every site built by Wix. Take a look at the table below to view which cookies Wix implements on Wix sites:

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